Shipping policy

Last updated: October 27, 2026

Shipping

• We currently ship within the United States only.
• Orders ship from our fulfillment center in Chatsworth, California, by FedEx or USPS. We may use another carrier when needed to complete delivery. If you cannot receive FedEx or USPS shipments, contact us and we will find a solution.
• Orders received by 2 pm EST, Sunday through Thursday, usually ship the next business day. Orders received Friday and Saturday usually ship on Monday.
• You will receive an order confirmation email when you place your order and a shipping confirmation with tracking when it ships. If you do not receive a confirmation, check your spam or junk folder, then contact us.

Incorrect address and reshipment

Please check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address entered at checkout. If a package is returned or must be reshipped because of an address error, you are responsible for the reshipping cost.

Damaged, missing or incorrect items

If your order arrives damaged, is missing an item, or contains the wrong product, email support@medicinal-foods.com within 7 days of delivery with your order number and a photo, and we will make it right.

Returns and our 60-Day Money-Back Guarantee are covered in our Refund & Shipping Policy.

Contact

For questions about your order, email support@medicinal-foods.com.